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May 2, 2006 - Support/Ticket System Upgrade

This is a discussion on May 2, 2006 - Support/Ticket System Upgrade within the News and Announcements forums, part of the Announcements & Pre Sales category; The support desk ( https://support.aabox.com ) will be offline this evening for a couple of hours as we upgrade ...


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  #1  
Old 05-02-2006, 08:34 PM
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Default May 2, 2006 - Support/Ticket System Upgrade

The support desk (https://support.aabox.com) will be offline this evening for a couple of hours as we upgrade the system.

If you have any critical issues, please send them to :::, as that address is temporarily being monitored for support issues.

We should have the system back online later this evening.

Thank you for your patience as we improve our ability to support you, our customers.
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Old 05-02-2006, 09:57 PM
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Default Upgrade completed

The support system upgrade has been completed, and went as planned. Wa are again accepting support reqests through the helpdesk.
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